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Storage, reimagined end to end

From your first reservation to your monthly autopay — have instant access to how 10 Federal Storage processes so your rental runs itself, whether you're renting for the first time or just switched to us.

40,000+

units rented

130+

facilities

17

states

Top 100

Operator

10 Federal Knowledge Track

0 of 15 watched
01 — Rent a unit before you finish your coffee
02 — Your lease and rental rules, always on hand
03 — Pulling up for the first time
04 — Your first gate open
05 — Moving your things in, at your own pace
06 — After the first time, it's instant
07 — Notices and invoices go straight to your phone
08 — Facility and account updates, right in your account
09 — Taylor is on call, day or night
10 — See exactly what you owe, and why
11 — Set up autopay once, forget it monthly
12 — Keep your info current in a couple taps
13 — Renting a second unit takes one login
14 — Catching up is a straight line, not a maze
15 — Moving out is just as easy as moving in
Renting online, start to finish1:42
STEP 01 · RENT ONLINE

Rent a unit before you finish your coffee

Pick a size, reserve it, and sign your lease from your phone. No office visit, no waiting on hold. Most renters are moved in within four minutes.

40,000+ units rented this way across 130+ facilities in 17 states.

Finding your lease and rules0:52
STEP 02 · YOUR LEASE

Your lease and rental rules, always on hand

Your signed lease, facility rules, and account terms live in My Account from the moment you rent — no digging through email for a PDF.

Access your lease anytime, from any device.

What to expect on move-in day1:58
STEP 03 · ARRIVAL

Pulling up for the first time

Your gate code and unit number are already on your phone before you leave the driveway. Follow the signage in, park near your building, and head straight to your unit — no front-office stop required.

Every facility is lit, marked, and camera-covered for a calm first visit, day or night.

First-time gate access0:54
STEP 04 · FIRST GATE OPEN

Your first gate open

Enter the code from your text message, or tap your phone if your facility uses DaVinci Lock®. The gate walks you through it — no PIN-pad guesswork, no calling anyone to be buzzed in.

Patented DaVinci Lock® access, standard across our portfolio.

Moving in for the first time1:20
STEP 05 · MOVE-IN DAY

Moving your things in, at your own pace

Pull your vehicle up, roll your cart in, and load your unit — there's no move-in appointment to keep and no staff member required on-site.

Move in the same day you rent, 24/7 access from day one.

Everyday access0:38
STEP 06 · EVERY VISIT AFTER

After the first time, it's instant

Your phone number is your key. Tap in at the gate the same way you did the first time — every time. No new codes to remember, no cards to lose.

24/7 access, no staff required to let you in.

How notices and invoices reach you1:05
STEP 07 · NOTICES & INVOICES

Notices and invoices go straight to your phone

Your gate code, invoices, payment reminders, and autopay confirmations all go to the phone number on your account — by text and email. Change your number once, and every notice follows.

No portal login required to get the message that matters.

Where to find tenant updates0:48
STEP 08 · TENANT UPDATES

Facility and account updates, right in your account

Changes to your facility, rate adjustments, or updates to your account show up as a notification inside My Account — so nothing important gets buried in your inbox.

Every update logged and visible in one place.

Getting help from Taylor1:22
STEP 09 · TAYLOR, 24/7

Taylor is on call, day or night

Taylor is 10 Federal's virtual assistant — reachable by phone or text any hour to answer questions, take a payment, or walk you through a gate issue. If a person is a better fit, Taylor gets you to one.

Available 24/7 across every facility — no hold music.

Unit 214Autopay ON
Sep 1 — Rent$129.00
Balance due$0.00
STEP 10 · PAYMENTS & LEDGER

See exactly what you owe, and why

Your ledger shows every charge, payment, and date in one place — no hidden fees, no surprise line items. Pay in full or make a partial payment straight from the notification you receive.

No hidden fees. Ever.

How to set up autopay0:47
STEP 11 · AUTOPAY

Set up autopay once, forget it monthly

Turn on autopay right after move-in and your rent is handled automatically every month, on the date you choose. Turn it off just as easily.

One tap, right from your confirmation screen.

Set up autopay
Updating your account info0:55
STEP 12 · ACCOUNT INFO

Keep your info current in a couple taps

Update your phone number, email, payment method, or vehicle info directly in My Account. Since your phone number is how we reach you, keeping it current keeps everything else working.

Changes take effect immediately across texts, email, and gate access.

Renting an additional unit1:05
STEP 13 · ADD A UNIT

Renting a second unit takes one login

Need more space? Rent another unit from the same My Account login — it shows up alongside your existing unit, with one ledger view across everything you rent.

All your units, one account, one login.

Unit 214Autopay ON
Sep 1 — Rent$129.00
Balance due$258.00
STEP 14 · PAST-DUE BALANCES

Catching up is a straight line, not a maze

If your facility recently moved to 10 Federal, or a payment was missed, your ledger shows the exact past-due amount and lets you settle it in one payment or a short plan — by phone with Taylor or online, whichever is easier.

Built for facilities transitioning from an old system, just as much as for new renters.

Settle balance
How to move out1:00
STEP 15 · MOVING OUT

Moving out is just as easy as moving in

Submit your move-out date in My Account, clear your unit by that date, and your lease closes automatically — no office visit, no certified letter, no final walkthrough required.

Move-out requests processed the same day, right from your account.