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WHY 10 FEDERAL STORAGE

Self Storage That Runs on Your Schedule

Plenty of storage companies still send you to a counter to finish the rental. We never built one. Rent online in a few minutes, get your codes by email and text, and come and go 24/7 at nearly all of our 130+ locations in 16 states.

  • 24/7 — Gate access at nearly all locations
  • Contactless — Rent, sign, and pay online
  • Flexible — Month to month, free lock included

One rental, start to finish

Example evening
  • 8:52 PM — Picked a 10x10 at a nearby facility
  • 8:56 PM — Checked out online with the required protection plan
  • 8:57 PM — Signed the lease on a phone
  • 8:57 PM — Gate code and unit unlock code arrived by text and email
  • 9:31 PM — Through the gate and unloading

39 minutes, no office hours involved.

24/7 gate access is available at nearly all locations. The few that keep posted hours list them on the facility page.

What Makes 10 Federal Storage Different from Other Self-Storage Companies?

Plenty of storage companies let you reserve a unit online. Then you still drive over during office hours, stand at a counter, sign paperwork, and wait for someone to hand you a gate code.

10 Federal Storage removed that second half entirely. The rental you start online is the rental you finish online, at any hour, and your codes arrive right after checkout. That one decision shapes everything below: how you get in, how your unit is protected, how you pay, and how you leave.

How a Rental Compares

Some operators offer pieces of this. The difference here is that there is no counter to fall back on, so every step is built to work without one.

Traditional counter rental

  • Where you rent — at the office, during office hours
  • Paperwork — printed lease signed at the counter
  • Getting your codes — handed over at the counter
  • Getting in — posted gate hours at many facilities
  • Your lock — often bought at the counter
  • Paying — at the office, by phone, or online
  • Moving out — notice form, often in person

10 Federal Storage

  • Where you rent — online, any time of day
  • Paperwork — digital lease signed on your phone or computer
  • Getting your codes — sent by email and text right after checkout
  • Getting in — 24/7 at nearly all locations
  • Your lock — free with every move-in
  • Paying — autopay, MyAccount, or Quick Pay from any device
  • Moving out — scheduled in MyAccount

1. 24/7 Access

Can I Access My Storage Unit Any Time of Day or Night?

Yes. Nearly all 10 Federal Storage locations are open to renters 24 hours a day, 7 days a week, including weekends and holidays. There is no check-in and no appointment. Enter your gate code and go.

Your gate code is sent by email and text the moment your rental is confirmed, so you can head over as soon as you check out. Visit as often as you like. There is no limit on trips and no need to call ahead.

  • Weekends and holidays included. No holiday closures and no weekend hours to keep track of.
  • Lit for after-dark visits. Grounds are lit so late trips are visible and safe.
  • Codes always on hand. Both of your codes are saved in MyAccount if the email gets buried.

Planning a late-night trip?

A few locations keep posted access hours. They are listed on each facility page, so check yours once and you will know for good.

Three ways through the gate

  • Gate keypad. Enter your personal gate code on the way in and on the way out.
  • Text OPEN. No code handy? Text OPEN to the number on the gate sign from the mobile number on your account.
  • Scan the QR code. The sign at the gate, and the sign next to your unit, open MyAccount, where both of your codes are saved.

2. Security Systems

How Does 10 Federal Storage Protect Your Belongings?

With layers that work together around the clock. Every facility combines gated entry, high-definition cameras, 24/7 video recording, lighting, and an individual lock on your unit, so reaching your belongings means getting past all of them.

  • Gated entry with personal codes. Every renter gets a unique entry code, so only renters get through the gate.
  • High-definition cameras. Cameras positioned throughout the property, with 24/7 video recording.
  • Well-lit grounds. Bright lighting for safe, visible access at any hour.
  • An individual lock on your unit. A free lock comes with every move-in and opens with your own unit unlock code.
Gated entrypersonal codes
HD camerasrecording 24/7
Well-lit groundsday and night

Your unit and its lock. Opened with your own unit unlock code.

Each layer sits inside the one before it.

What security cannot do on its own

No facility can promise that nothing will ever go wrong, and we would not trust one that did. That is why a protection plan is required with every rental at every facility. It is added at checkout, so your belongings are covered from day one. And treat your codes like keys: anyone you share them with can open the gate and your unit.

3. Contactless Move-In

Can I Rent a Storage Unit Without Visiting an Office?

Yes, and that is the whole idea. Every step of renting, from choosing a unit to getting your codes, happens on your phone or computer. There are no office hours to work around, no forms to fill out in person, no line, and no app to download.

You pick your unit, enter your details, pay, and sign your lease digitally. Your gate code and unit unlock code arrive by email and text as soon as the rental is confirmed, and you can drive straight over. See every step below.

Prefer to talk it through? Our friendly customer support team can walk you through the whole rental by phone during business hours at (910) 991-0784.

What contactless means in practice

There is no front desk to sign for packages, sell boxes, or rent you a truck. Facilities cannot accept deliveries, and moving supplies and truck rentals are not sold on the property, so bring what you need with you. The moving truck size guide can help you book the right truck.

What you skip

  • Driving to an office
  • Office hours
  • Waiting in line
  • Paper forms
  • Buying a lock
  • Downloading an app
  • Waiting for a gate code

Your lock is already waiting for you, and everything else happens online in minutes.

4. Month-to-Month Leasing

Does 10 Federal Storage Require a Long-Term Contract?

No. Every unit is rented month to month. There is no annual contract, no multi-month minimum, and no penalty for leaving when you are ready.

Stay for one month or several years. Your rental simply continues each month until you schedule your move-out, which you can do in MyAccount without a phone call.

  • Need more room, or less? Our friendly customer support team can move you into a different unit, based on what is available at your facility.
  • Need a second unit? One renter can hold several units at once, all under one account.
  • One renter per rental. Each unit is rented to a single person or business, with no joint accounts or co-signers.

The one timing tip worth knowing

Unused days are not refunded, so schedule your move-out a few days before your next payment date rather than just after it.

Month to month, at a glance

  • Minimum stay: One month
  • Annual contract: None
  • Penalty for leaving: None
  • How to move out: Schedule in MyAccount
  • Refund for unused days: Not offered
  • Switching units: Through support

5. Online Account Management

How Do I Manage My Storage Account and Pay My Bill Online?

Through MyAccount, our customer portal. It works in any browser on your phone, tablet, or computer, and you sign in with your phone number and a code we text you. No password to remember and no app to install.

Pay your bill

Pay any time, or turn on autopay so a due date never sneaks up on you.

Your codes, saved

Your gate code and unit unlock code are always one sign-in away.

History and documents

Review past payments, unit details, and your rental documents.

Update your details

Change your card, phone number, or email whenever they change.

Rent another unit

Add space when you need it and manage every unit under one account.

Schedule your move-out

Wrap up your rental without a phone call, and reach our friendly customer support team from the same place.

Signing in takes two steps

  1. Enter the mobile number on your rental.
  2. Enter the one-time code we text you.
Sign in to MyAccount

All major credit and debit cards are accepted, online or by phone.

6. Climate-Controlled Storage

Does 10 Federal Storage Offer Climate-Controlled Units?

Yes, at select facilities. Climate-controlled units are interior spaces with heating and cooling that hold a steady temperature through every season, so summer heat and winter cold stay outside.

Extreme heat and cold can warp wood, crack leather, and shorten the life of electronics. A steady temperature keeps your most sensitive belongings in the condition you left them. These are the items that benefit most:

  • Wood and upholstered furniture
  • Electronics, TVs, and computers
  • Artwork, framed photos, and collectibles
  • Vinyl records and books
  • Musical instruments
  • Antiques and family heirlooms
  • Business documents and inventory
  • Mattresses and bedding
Outside air temperature rises and falls with the seasons, while the temperature inside a climate-controlled unit stays steady.

Dashed line: outside air across a year. Solid red line: inside a climate-controlled unit. Illustration of the idea, not measured data.

A simple rule of thumb

If you would not leave it in your attic through a full summer or winter, it belongs in climate control. Check a facility’s page to see whether climate-controlled units are available there, or read more about climate-controlled storage.

7. Storage Types Available

What Types of Storage Does 10 Federal Storage Offer?

Enclosed units in 19 sizes, from a closet-sized 5x5 to a warehouse-sized 30x40, plus parking for vehicles, RVs, and boats at many locations. Sizes and types vary by facility, so browse a location to see exactly what is open there right now.

Most people land in one of three size groups. Each one below links straight to available units in that group. Not sure where you fit? The storage unit size guide walks through what fits in each size, and our friendly customer support team can help you choose by phone.

All 19 enclosed sizes, smallest to largest

5x5 · 5x10 · 5x15 · 5x20 · 10x10 · 10x15 · 8x20 · 10x20 · 15x15 · 15x20 · 10x30 · 10x35 · 20x20 · 10x40 · 15x30 · 20x25 · 20x30 · 20x40 · 30x40

Six unit footprints drawn to scale: 5x5 at 25 square feet, 10x10 at 100, 10x20 at 200, 20x20 at 400, 20x40 at 800, and 30x40 at 1,200.

Drawn to scale: six of our 19 enclosed sizes, nested from the same corner.

Small

Under 61 sq ft · 5x5, 5x10

Boxes, seasonal gear, and a few pieces of furniture.

Medium

61 to 110 sq ft · 5x15, 5x20, 10x10

Furniture and boxes from an apartment or a few rooms of a house.

Large

Over 110 sq ft · 10x15 through 30x40

A full house, a business, or a workshop's worth of equipment.

Every enclosed unit has a ceiling of at least 8 feet, and freestanding shelving is welcome, as long as nothing is anchored to the walls, floor, or ceiling.

Storage for every kind of stuff

Business storage

Units from 10x10 up for inventory, equipment, files, and overflow, plus contractor flex space and high bay space where available.

Vehicle storage

Parking for cars, trucks, and motorcycles at many facilities. Current registration and proof of insurance are required.

RV and trailer storage

Spaces from 10x20 up to 12x40 and longer. Motorized RVs must be operable. Towable RVs do not need to run.

Boat storage

Room for boats, personal watercraft, kayaks, canoes, and the trailers that carry them.

Climate-controlled units

Interior, temperature-regulated units at select facilities for items that need steady conditions.

Storage for life events

Moving, renovating, downsizing, deploying, and the other moments that send people looking for space.

8. How the Process Works

Four steps, all on your schedule. Most renters finish the first three in a few minutes.

  1. 1

    Find your unit

    Browse available units at locations near you and filter by size and storage type. Not sure what size you need? The size guide can help.

  2. 2

    Rent online

    Enter your details, add the required protection plan, pay, and sign your lease digitally. Any hour, any day.

  3. 3

    Get your codes

    Your gate code and unit unlock code arrive by email and text right after checkout, and they stay saved in MyAccount.

  4. 4

    Move in

    Head over when it suits you, enter your gate code, open your unit, and start unloading. Your free lock is already there.

Bring with you on move-in day

  • Both codes. A screenshot helps if cell signal is weak at the gate.
  • Boxes, tape, and packing supplies
  • Your truck, trailer, or car
  • Storing a vehicle? Current registration and proof of insurance.
  • Freestanding shelving, if you want to use the full height

9. Is Contactless Storage Right for You?

For most renters, yes. But it is not for everyone, and it is better to know that before you rent than after.

A great fit if you

  • Would rather rent at 10 PM than rearrange your day around office hours.
  • Want to come and go freely without checking in or calling ahead.
  • Like handling things from your phone including payments, codes, and account changes.
  • Know roughly what you are storing or are happy to use the size guide first.

Maybe not the best fit if you

  • Need somewhere to receive packages — facilities cannot accept deliveries of any kind.
  • Plan to buy boxes or rent a truck on arrival — neither is sold on the property.
  • Want a joint rental or a co-signer — each rental is held by one renter.
  • Want someone to walk the property with you — there is no front desk. Our friendly customer support team answers questions by phone instead.

If one of those is a deal-breaker, a facility with a front office may suit you better, and that is a fair choice. If not, you will probably wonder why storage was ever done any other way.

Frequently Asked Questions

Is 10 Federal Storage open 24 hours a day?

Nearly all 10 Federal Storage locations offer 24/7 gate access, including weekends and holidays. A small number keep posted access hours, which are listed on each facility page.

Do I have to visit an office to rent a unit?

No. You can rent online at any hour, and the whole process takes a few minutes. If you would rather talk it through, our friendly customer support team can help by phone during business hours at (910) 991-0784.

How do I get my gate code?

Your gate code and unit unlock code are sent by email and text as soon as your rental is confirmed, and both are saved in MyAccount. If you are at the gate without your code, text OPEN to the number on the gate sign from the mobile number on your account, or scan the QR code on the sign.

Do I need to bring my own lock?

No. A free lock is included with every move-in, so there is nothing to buy or bring.

Is there a long-term contract?

No. Every unit is rented month to month, with no annual contract and no penalty for leaving. Schedule your move-out in MyAccount when you are ready. Unused days are not refunded, so schedule it a few days before your next payment date.

Is a protection plan required?

Yes. A protection plan is required with every rental at every 10 Federal Storage facility. It is added at checkout, so your belongings are covered from day one.

Can I rent more than one unit?

Yes. One renter can hold several units at once and manage all of them from a single MyAccount login.

Can someone else share my rental?

Each rental is held by one renter, so joint accounts and co-signers are not available. Anyone you share your codes with can open the gate and your unit, so share them only with people you trust. To add an authorized contact to your account, call our friendly customer support team at (910) 991-0784.

Can I have packages delivered to my unit?

No. Facilities cannot accept deliveries of any kind. Ship items to your home, then bring them over yourself.

Do you sell moving supplies or rent trucks?

No. Moving supplies and truck rentals are not sold at our facilities, so plan to bring your own. The moving truck size guide can help you pick the right truck.

Ready When You Are

Find a location near you, pick a unit, and have your codes in hand in a few minutes. New customers can find special deals on available units.

Browse all FAQs · Contact us · (910) 991-0784

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